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Delivery within the Czech Republic and Slovakia

Delivery of shipments within the Czech Republic and Slovakia takes place on working days. The exact delivery time depends on the availability of each product, which is specified for every item:

• In store: delivery within 3 business days.
• Central warehouse: delivery within 5 business days.

The average delivery time is 4 days.

Customers are continuously informed about the status of their shipment via e-mail and SMS, with the option to adjust delivery preferences. On the day of delivery, an SMS with a two-hour delivery window is sent.

Within the Czech Republic, additional options are available in selected locations: daytime delivery (8:00–18:00), evening delivery (17:00–21:00) and Saturday delivery.

Delivery to European Union countries

Delivery of shipments to EU countries takes place on working days, and the delivery time depends on the availability of the product:

• In store: delivery within 5–7 business days.
• Central warehouse: delivery within 10–14 business days.

The delivery time may vary depending on the destination country.

Customers are informed via e-mail and SMS about the shipment status. On the day of delivery, an SMS with a two-hour delivery window is sent (depending on the logistics options of the destination country).

In-Store Pickup – Václavské náměstí 52, 24 or Pařížská 8

You can pick up your order free of charge at one of our brick-and-mortar boutiques in the center of Prague.